Delivery & Returns
Delivery Options
We aim to have each order fulfilled and shipped within 1-3 working days of your order being placed. We are a small, owner-operated company and this fulfillment time gives us the opportunity to make sure your order is handled carefully. It also helps us handle any stock issues that may arise during busy periods.
Delivery takes 2-4 work days (not including the 1-3 work days fulfillment time)
Price of Shipping: R350
Returns & Refunds
We accept returns and refund requests up to 5 days after you receive your goods. Due to there being a number of reasons why one may request a return, if you have specific questions please contact us at 021 3000 943 or WhatsApp at 082 658 5744.
Depending on the circumstance, we may or may not offer a full refund or store credit.
Frequently Asked Questions
If you take care of your product/topiary, it can last indefinitely.
In order to best care for your topiary, keep your topiary out of direct sunlight and dust it frequently.
You can order right here on our website underneath the ‘shop’ tab. If you have a more specific request, please fill out our Custom Orders form with details regarding your request. For example: Quantity, Style, Colour and Size and any other specifics.
Andrea’s Topiaries have been preserved using our preservation technique and therefore do not require any water or maintenance to ensure they last indefinitely. Simply keep the foliage out of direct sunlight and handle it delicately.
Please make contact with us via email and we will be happy to discuss your options. Please provide us with important information, such as contact information and where in South Africa you are located.
We use the same chemicals and preservatives that are commonly used in the commercial manufacturing of processed food and cosmetics. Please note: Andreas Topiaries are intended for decorative use only, please do not ingest them.